Father of two, mother of none. Rob has lived across the globe. He has moved back to San Antonio more times than most people move. Now he's here to stay (so he says!) Rob loves fixing things which explains his backgrounds in medicine, software quality assurance and customer care.
Rob now heads up social media efforts at Rackspace. His passion is taking care of customers and he goes to great lengths to do so. From passing out his home telephone number on Twitter, to working around the clock to find customer solutions - Rob is what Fanatical Support is all about!
Connect with Rob on Twitter @kr8tr.