frustrated shopper

When Target and PayPal went down last Cyber Monday, it was a reminder how vulnerable even the biggest sites are to seasonal stress tests. “Holiday traffic is often 400-1000 percent higher than...

Customer experience is king. Brands that personalize the shopping experience across channels are rewarded with repeat business. And data shows those that don’t can expect their customers to take their business...
Internet of things

Unless you've spent the last few years trekking in Mongolia you've heard about the "Internet of Things," or IoT. Connected devices are now just about everywhere — on our bodies and in our...

Brandon Elliott, CTO of Rackspace Digital, offers five key questions a CMO can ask the new CTO recruit in order to kick-start a conversation around working together. Although, he notes, “It’s...
millennials

Millennials have it rough. Not only have they come of age in the worst economy since the Great Depression, but log on to any news site and you’re likely to find...
job interview

This guest post was written by Ryan Hecht, a writer, editor and content marketer. He covers trends in technology, content curation and creative thinking. With the proliferation of emerging technology and marketing platforms, demand...
megaphone digital marketing

This guest post was written by Katherine Gustafson, a Seattle-based writer and editor who covers diverse topics including small business, marketing, and technology. Her first book, “Change Comes to Dinner,” about entrepreneurs...
CMO-CIO

Digital marketing has fundamentally transformed the relationship between marketing and IT. The universe of marketing applications continues to explode, and marketing budgets are skyrocketing. But so are customer expectations. Whether they’re shopping...
customer survey

This guest post was written by Michael Ansaldo, a veteran journalist and content marketer with 20 years experience covering technology and business. Getting customer feedback is critical for identifying where your business is...
Personalized Website

This guest post was written by Christopher Null, an award-winning journalist, editor and columnist. He was the founder of Mobile PC magazine in 2003, and continues to write regularly about technology and...

NEWSROOM

SAN ANTONIO – July 27, 2016 - Rackspace® (NYSE: RAX) has achieved the Amazon Web Services™ (AWS) Marketing and Commerce Competency within the AWS...