Most financial services and retail companies spend a lot of time and money creating rich customer stories and personas to improve marketing and sales. These engineered customer stories help target general markets...

As a former U.S. Navy pilot, I was taught early in my military flying career to always trust the data your instruments are providing, especially at night or in foul weather. On a...

For more than 15 years, Rackspace has been known for its delivery of Fanatical Support. Many call it our "secret sauce.” But while it might be secret, it’s not by chance. For example,...

“Microsoft doesn’t play well with Linux.” Like a lot of people familiar with Linux, that’s what I used to think. Who wouldn’t? Even to the most uninitiated enduser, open source computing would...

Rackspace Private Cloud as a Service customers now have new fully-managed options to improve the performance and efficiency of their private cloud with load balancing as a service. Based on the OpenStack...