Jim Hawkins is the vice president of global data center operations and engineering at Rackspace, where he oversees the company’s worldwide network of data centers and other critical infrastructure and operations.
Jim joined Rackspace in 2008, initially serving as director of operational excellence. Since then, he has held several positions, including director of U.S. data centers and senior director of global data center operations.
Jim has brought a number of strengths to these roles, including a specialized knowledge of Lean Six Sigma methodology and operational discipline. While serving in each of his roles at Rackspace, he incorporated his knowledge of these principles into the design and daily operation of Rackspace’s critical infrastructure and teams transforming their performance.
As Jim approaches his 10th year at Rackspace, he continues to make a significant impact on the performance of the company. Recently, he enhanced the operational rigor of Rackspace network operations through fleet management principles. When he’s not busy working towards his professional goals, he enjoys daily exercise, working on his landscaping projects, spending time with his wife and coaching his three sons on the soccer field.
Before he joined Rackspace, Jim was a plant manager and North American fiberglass fabrics manager at Owens Corning, where he turned a struggling $40 million division into a very profitable business by leveraging his knowledge of Lean Six Sigma methodology. He earned his BS in marketing at Westminster College, graduating Summa Cum Laude, and received his MBA, with high honors, at Purdue University.
Organizations are moving to cloud-first business models to drive growth by delivering products and services faster, creating exceptional customer experiences and optimizing operations.