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Karen O'Reilly-Smith

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Karen is the Chief Security Officer at Rackspace where she leads, develops and implements the Enterprise Cyber, Compliance and Physical Security strategies. Karen brings extensive knowledge and experience to the information security practice in developing strategic and innovative approaches to manage security risk. Most recently she served as Chief Information Security Officer (CISO) for International and PayFlex businesses at Aetna/CVS Health. Her role included the areas of Data Protection, Policy Management, Sales Support and Audit. She was responsible for developing, communicating and implementing strategies for the deployment of information security across the Enterprise. Prior to joining Aetna/CVS Health, Karen was Managing Director at Citigroup, where she built and led a global team to administer access across Citi’s global network and enterprise. Her responsibilities included developing and implementing transformation projects, addressing risk and regulatory commitments and implementing process re-engineering solutions to increase operational efficiencies, improve customer relationships and reduce overall costs, while maintaining a customer–centric approach. Karen has worked for Barclays, Wells Fargo, IBM and American Express. She has over 20 years focused in the practice of Information security. Along with her information security expertise, she has in depth working experience in technology, and operational re-engineering. She has led global, multicultural teams across the financial and technology services. Karen graduated from Arizona State University, with a Bachelor’s of Science in Political Science. She has been a senior member of Information Security Operating Committees. She is involved in Women and Security Technology forums. She resides in San Antonio, Texas with her husband and children.

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