Matt was a member of Rackspace’s Acceptable Use Policy Team and Postmaster for Rackspace’s Email product. His primary work was assisting customers and external parties in resolution of abuse incidents on the Rackspace and other networks. He also worked with the Rackspace’s legal department regarding law enforcement requests, advised Rackspace product teams on current anti-abuse best practices, and educated employees and customers to increase awareness of threats in the hosting space and how to recognize and avoid them.
In addition to his work Rackspace, Matt chaired of the Hosting Committee and was a member of the Board of Directors at M3AAWG (Messaging, Mobile, and Malware Anti-Abuse Working Group) where he co-authored the Anti-Abuse Best Common Practices document for Hosting and Cloud service providers. His role as chair is to facilitate collaboration between hosting companies and the anti-abuse industry experts to develop best practices documents, technical recommendations, and training to prevent internet abuse. His role at M3AAWG also includes serving as the liaison between M3AAWG and the I2C to maintain and grow the relationship between the two groups.