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Tracy Idell Hamilton

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Tracy is editor-in-chief of the Rackspace blog. A Californian and former newspaper reporter, she's called San Antonio home since 2003. You can find her resume and clips on LinkedIn.

Recent Posts

Harnessing Data and Analytics to Personalize Customer Experiences

Most financial services and retail companies spend a lot of time and money creating rich customer stories and personas to improve marketing and sales. These...