Case Study: BMC Group Meets High Standards and Maximizes Resources with Rackspace Hosting

Rackspace customer, BMC Group, is a SaaS document management organization providing services to the legal, financial, corporate, and medical industries. They are specifically known for its work in restructuring, mergers and acquisitions, litigation and medical records support services.

When preparing to launch a new line of business that would provide technology and services to companies planning mergers and acquisitions, they initially considered building the infrastructure in-house  – until they realized the significant costs it would incur. The requirements called for servers that were highly available and secure and must be kept up to date with the latest technology and for an organization that doesn’t specialize in IT, that can be costly. This is when they turned to Rackspace.

Rackspace has provided them a solution that includes a highly redundant cluster of Microsoft™ SQL Servers and multiple web service farms spread across three different geographic locations – two in the US and one in the UK.

Their web environment at Rackspace now serves BMC Group clients worldwide for everything from contract management, to collaborative document sharing and editing, to providing highly secure corporate data repositories.

“[Our customers] need to make sure the environment is secure and in compliance. The ability to show them first-hand that the systems are configured to the highest standards for business availability and disaster recovery is a cornerstone of BMC Group’s value proposition.”

– Jeff Kalina, Executive Vice President Corporate Services.

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