Case Study: Inavero’s “Always On” Platform Built on Rackspace Hybrid Solution

Inavero, a Rackspace SaaS customer, helps businesses grow through their Net Promoter based satisfaction surveys of their clients, employees and other important stakeholders.  Their online application consists of three main components: a survey distribution system, a survey collection and data management application and a results reporting dashboard.

The usage of the Inavero application has grown rapidly and whenever a survey is distributed, a huge peak in traffic follows. They needed a hosting solution that could scale with the growing demand of their survey.

“Scalability is key for our business. There’s nothing worse than making our clients look bad to their customers.”

–    Nathan Goff, Inavero Operations Director

Inavero chose a Hybrid solution consisting of Cloud Servers, Managed Servers and Cloud Sites that meets their scalability needs as well as their support needs – all within their budget.

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Before leaving in 2016, Angela ran integrated marketing campaigns for Rackspace. She started in 2003 and did everything from Linux support, account management, sales, product marketing and marketing. She left Rackspace in 2005 to work for PEER 1 Hosting but returned in 2009 because she was interested in the cloud computing movement. Angela is a strong believer in the power of storytelling.