CyberGamer Beats the Boss and Conquers the Cloud


CyberGamer thoroughly planned and executed their transfer to The Rackspace Cloud with virtually no site downtime and a 137% increase in traffic within the first month.

CyberGamer, a free website dedicated to competitive online gaming, supplies both PC and console (Xbox360) users with ladders, leagues, forums, file libraries, galleries, and many other features, promoting online community and offering gamers the opportunity to compete against others with similar interests.  Initially inspired by Call of Duty, Jeremy “Asterix” Klaosen and James “sn@p!” Burroughs founded on April 9th, 2007, building it from the ground up and quickly expanding the site to include a variety of games.

Today the founders spend most of their time adding new support for upcoming titles, and maintaining support for the classics.  They work to balance their site, structuring it to cater to both the hardcore and causal gamers.  And this tactic seems to be working – within the first 6 months of CyberGamer’s release, the site had over 1,000 members, and by the end of the year, this number had risen to over 5,000, reaching 21,000 by the 2 year mark.

To support these numbers and the drastic traffic fluctuations that follow the monitoring of competitive eSports leagues, Cybergamer sent a flare up to The Rackspace Cloud.

“Hosting a website like ours can be a difficult task,” says Richard Lawes, business manager of Cybergamer Australia.  “Not only are we concerned about the traffic flowing through the site, but we also have to consider computing power.  Since the majority of our content is generated from data stored in SQL databases, the amount of queries simultaneously running 24/7 is too much for a single server to handle.  We tried virtualization, but often found the costs to be prohibitive as we were consistently paying for data and hardware that were only being utilized during peak periods.”

Because of the complications of these calculations, when the website did spike to utilize the entire server during peak times, it would often hit a threshold and stop allowing new visitors and members to view content.

“We spent a lot of time investigating other means of hosting,” explains Lawes, “and after many trials and feature comparisons, we couldn’t find a hosting provider that had as many features as The Rackspace Cloud with as good of a pricing structure.  Our trial was successful and we went into our agreement with The Rackspace Cloud with confidence.”

CyberGamer thoroughly planned and executed their transfer to The Rackspace Cloud with virtually no site downtime and a 137% increase in traffic within the first month.

“We were literally stunned by just how much traffic we had unlocked in our hosting switch,” says Lawes.  “It was almost impossible to count how much traffic we were losing on our previous hosting solution due to the site not accepting traffic because the hardware was under high load.”

Lawes describes his favorite moment with The Rackspace Cloud; “It’s that peak time of the night where our server would be hitting critical mass.  I’m watching the amount of users online, dreading the sight of that high load error, and instead watching it rise up to 150% above our previous threshold – and the page loads just as fast as it did with 3 users.”

And the more they exceed critical mass, the more important the role of The Rackspace Cloud becomes.
“With our site taking more and more traffic each month, we depend and rely on companies like The Rackspace Cloud to keep us running as smoothly as possible, allowing us to devote 100% of our passion to eSports.  We thank The Rackspace Cloud for their support and dedication to excellence as we strive to reach our goals.”

Lawes, a network engineer, is pleased with the speed, reliability, expandability, and features of The Cloud; “Not only is our site fast and dependable, but it also includes amazing features that allow us to track and identify coding that needs optimization.  This leads to improved performance and load times, and also reduces the hosting cost by reducing the amount of CPU cycles that we use.”

Overall, Lawes is happy with the partnership, “We have found a new home and are beyond impressed with how flexible our new service has proven to be.”

All of us here at The Rackspace Cloud couldn’t be happier to hear this, and we will continue to be fanatical in keeping CyberGamer alive and well so that they never have to shout, “Medic!  Server down!”

Interested to hear more?  Give us a shout at 1-877-934-0409 or hit us up on Live Chat.  Have your own success story that you want to share on The Spotlight on The Cloud?  Drop us a note at

Before leaving in 2016, Angela ran integrated marketing campaigns for Rackspace. She started in 2003 and did everything from Linux support, account management, sales, product marketing and marketing. She left Rackspace in 2005 to work for PEER 1 Hosting but returned in 2009 because she was interested in the cloud computing movement. Angela is a strong believer in the power of storytelling.



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