Datapipe Wins Gold Stevie Award for Customer Service Department of the Year

We are pleased to announce that we have been awarded a Gold Stevie Award in the Customer Service Department of the Year category at the tenth annual Stevie Awards for Sales & Customer Service – this is our eighth consecutive year earning a Stevie Award in this category.

The Gold Stevie in the Customer Service Department of the Year category is given to the top scoring qualifying entry, and is meant to recognize the achievement of exceptional customer service departments from around the world. The 2016 Stevie Awards saw a substantial increase in entries for their tenth anniversary, with over 2,100 entries from organizations of all sizes and in virtually every industry, making this year’s competition even tougher.

We’re honored to receive this award, as it’s a testament to our commitment to providing the experience and expertise needed to guide enterprise organizations through their cloud journey and complex IT challenges by becoming an extension of our client’s IT staff.

The Stevie Awards have been a proud tradition for us. Since our first Stevie recognition in 2009, we have pushed the envelope of innovation to go above and beyond our clients’ expectations and requirements. Thank you to the Stevie Awards team for recognizing us with this Gold Stevie Award for Customer Service. If you’re interested in seeing the list of Stevie winners in all categories, visit

Rich Dolan briefly served as Senior Director of Corporate Marketing at Rackspace. Before that he was Senior Vice President of Marketing for Datapipe, where he spent 16 years developing and driving its world class marketing team as the company grew into one of the leading global managed service providers, from the early days as a start up to a global enterprise player. He built and oversaw digital marketing and demand generation, event management, content management, internal communications, brand management, partner marketing and web properties. Rich managed the consolidation of marketing resources from five acquisitions, and led Datapipe to thirteen Gartner Magic Quadrant recognitions across the globe, including four placements in the Leaders quadrant. Before Datapipe, Rich spent four years with web design firm RareMedium, where he designed and architected web presences and client facing applications for Madison Square Garden, JP Morgan, Atlantis, XM Radio and Credit Suisse First Boston. Rich graduated summa cum laude from the New York Institute of Technology with a BA in computer graphics. He lives in New York with his wife and daughter.