If you use a POP3 connection to check email with a desktop client, you don’t have to log into the Rackspace Email Webmail interface to check spam. You can configure spam handling to deliver email identified as spam to the inbox. This will allow the message to be downloaded with a “[SPAM]” label added to the start of the subject line. Then, create a rule in the desktop email client to filter email with “[SPAM]” in the subject to a special folder that you review every day or two.
Settings and spam handling adjustments can be made via the webmail interface by end users. Visit the support site for detailed instructions on how to adjust your spam settings.