Here at Rackspace, we’ve built a reputation based on service, known to our customers as Fanatical Support®, our anytime, anywhere, any way approach to customer service. And we know we’re not the only ones who put customer needs first. That’s why we created The FANATI in 2007 to recognize one of our customers for valuing customer service as much as we do.
For three years now, Rackspace has awarded The FANATI to the one customer who best demonstrates ‘Fanatical Support’ when it comes to their customers. And this year is no different.
We are now accepting applications for the 2009 FANATI® Award for Outstanding Customer Service.
This year we are introducing a new formation for the application. No longer is it just a written application answering a bunch of questions. This year we want to make it personal and with a touch of creativity. That is why we are only accepting video applications! All our customers need to do is create a short (less than five minutes) video explaining what they do and how they exemplify outstanding customer service. It should be interesting none the less.
So if you’re a customer, and you think your customer service is pretty good…award winning even…then we would love to hear from you.
You can learn more and apply for The FANATI through our online application.
Have any questions? Leave us a comment below with your question and we’ll be sure to answer them.