If you have one of those handy fuel reward program tags on your key chain, then you’re already familiar with Excentus, the leading provider of loyalty marketing programs and services based on cents-off per gallon fuel discounts. The infrastructure behind such a program requires a highly available, secure system that lets users earn points and redeem discounts at the pump in seconds for over a million transactions a day.
Mike Melson, Senior Vice President of Technical Operations at Excentus, brought these challenges to Rackspace. The Rackspace sales and technical teams worked closely with the Excentus IT team to address technical and logistical concerns, eventually deploying two environments to support performance, staging, and backup needs.
Why Rackspace? “From a credibility perspective, we can approach a CEO or VP of marketing and tell them, with confidence, that we can deliver on our promises. Our customers feel safe knowing that their applications are running on a Tier 1 hosting provider,” says Melson.