Notice of MDS Vulnerabilities

On 14 May 2019, Intel released information about a new group of vulnerabilities collectively called Microarchitectural Data Sampling (MDS). These vulnerabilities could potentially allow sophisticated attackers to gain access to sensitive data, secrets, and credentials that could allow for privilege escalation and unauthorized access to user data.

Our highest priority is protection of the Rackspace platforms and our customers’ environments. As appropriate, we will deploy or make available updated microcode from Intel and patches developed to mitigate the vulnerability as those patches are released. As a general security best practice, we recommend that customers patch their operating systems and/or software as relevant patches become available.

We are working in collaboration with our vendors and partners and will provide additional details as they are available. We will communicate directly with customers if we need to take actions that would impact their environments.

Please click to read the full statement from Intel.

Brian Kelly is Chief Security Officer at Rackspace, responsible for protecting the company and its customers from the constantly-evolving risks and threats that exist in the IT world, as well as focusing on the physical security of Rackspace facilities. He has more than 35 years of experience, beginning in the United States Air Force, where he rose to the rank of Lieutenant Colonel.

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