Putting your ideas in place

Two days a customer, Jim, added a comment to a post asking for a small improvment to our webmail interface. I responded yesterday to tell him we would put it in front of our developers and today it’s up and working.
Now, I really can’t promise that all of the suggestions you give us will be implemented that quickly. But I’m glad that we were able to this time.
“Tooltip” full email address
The new mini-feature is that the full email address of the sender will pop up in a small tooltip when your cursor is placed over the sender’s name in the message list. It helps when you’re not quite sure who the sender is.
Lots of suggestions today!
Between our last couple of blog posts and an email I sent to a few customers today, the suggestions are just pouring in today. Thank you, thank you, thank you! I’ve responded to everyone personally to let you know that a number of the features are in active development or at least have a defined spot on our schedule. And the new ideas are down for us to pursue a little later.
Again, thank you! Keep the suggestions coming.

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Kirk Averett is the senior director of product for Cloud Office at Rackspace.