Rackspace Achieves AWS DevOps Competency

Rackspace is thrilled to announce the achievement of the AWS DevOps Competency, which recognizes members of the AWS Partner Network who have demonstrated the highest expertise in DevOps principles. This competency certification is yet another proof point of the value that Fanatical Support for AWS is able to provide for businesses making use of AWS.

Because we strongly believe in continually expanding the set of capabilities we can offer to solve the challenges businesses face when making use of AWS, attaining certifications such as this one has been one of our highest priorities.

In order to achieve this competency, individual members of the Fanatical Support for AWS team spent months of work preparing for a rigorous exam to test their knowledge of DevOps principles and best practices.

The process also required a critical number of customer references, case studies, white papers and other evidence of positive customer feedback and industry support.

Further, the team as a whole underwent an audit by a third party, during which they had to demonstrate the ability to perform a set of DevOps-related functions using AWS native DevOps tools, in areas such as solution design, application build, migration capabilities and security management.

Achieving this competency has completely set us apart from the industry-leading number of professional certifications that exist, and offered yet another proof point of our expertise across the AWS service catalog.

Fanatical Support for AWS, at the Aviator service level, provides support for native AWS DevOps tooling, enabling customers to adopt and mature DevOps practices and principles. Rackspace can help solve your complex business challenges around application deployment (CI/CD), automation of infrastructure provisioning and configuration management on AWS, no matter where you are on your DevOps journey.

If greater customization is needed or support for additional tool sets is required, Fanatical Support for AWS provides, on a professional services basis, experts and services across a host of technologies and platforms according to your businesses’ unique needs such as Chef, Jenkins, DSC, Octopus Deploy, Bamboo, SaltStack, Puppet and Ansible.

Fanatical Support for AWS blends technology and automation plus human experts to deliver ongoing architecture, security and 24x7x365 operations backed by AWS certified engineers and architects. With Fanatical Support for AWS, businesses have access to certified engineers who will assist and advise you throughout your AWS journey.

Rackspace offers two managed support levels: Navigator, for customers who want access to certified AWS technical professional and the benefits of Rackspace tooling built with AWS best practices, and Aviator, intended for customers who want Rackspace to fully manage their AWS environments.

Visit http://www.rackspace.com/aws for more information about Fanatical Support for AWS and how it can help your business. And download our free white paper Best Practices for Fanatical Support for AWS, which offers further detail regarding implementation options for AWS, including identity management, auditing and billing.

Brint O’Hearn currently serves as manager of software development within the Fanatical Support for AWS practice area. In is current role, he leads a team of DevOps engineers that develop tools and solutions which are designed to enable Rackers and customers. He joined the company in 2006 and has served in leadership and engineering capacities across Network Security, OpenStack and the DevOps practice areas.


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