Rackspace Startup Program Spotlight On MuniBilling: Municipality Billing Software At Cloud Scale

Startup MuniBilling is a cloud-based SaaS solution for small government and property management companies or any other entity that needs to bill for a recurring or metered bill, such as water, sewer and/or trash services. MuniBilling’s goal is to be the most affordable and modern solution to replace legacy enterprise products that many municipalities use today.

”The MuniBilling concept was conceived in a bar in Lima, Peru, where I met my business partner,” explains Josh Harris, CTO of Reading, Penn.-based MuniBilling. “He had connections to local government in Pennsylvania back east, and the idea, and was looking for a technical co-founder.”

MuniBilling offers value to its customers by offering the scale of the cloud over costly, outdated legacy billing options. Instead of installing it individually on servers at the location of each municipal office, MuniBilling sets up a new account in the cloud, and the economy of scale of multiple customers sharing the same infrastructure lets MuniBilling offer low prices to small municipalities.

“We understand that municipalities and companies have unique billing needs,” Harris says. “We also understand that you don’t want to spend a fortune on your billing software. That is why we developed MuniBilling. We can integrate with any system whether it is an accounting package, smart meter system, CMS, alternate billing system or third party printing services.”

And MuniBilling built its business on the Rackspace Managed Cloud platform.

“I don’t want to have to worry about the infrastructure behind the business,” Harris continues. “We’re focused on making our product better and meeting our customers’ needs and not spending time on servers. I decided that Rackspace was perfect to host MuniBilling because of the managed cloud support level that was available.”

The primary goal of MuniBilling was to be in the cloud with a reliable server system on which to build its platform.

“Rackspace gives us the ability to save money by not having to spend the internal resources on server maintenance,” Harris says. “I’d say the biggest thing is the managed cloud support level. The ability to have dedicated and knowledgeable resources at Rackspace that can answer the phone and take care of your support requests for your servers is huge.”

So, why should municipalities and small governments with billing needs turn to MuniBilling?

“Our team will work with you to understand how to make MuniBilling work for you,” Harris concludes. “You get the best of both worlds – saving money by using a fully developed solution while getting the functionality and integration you need. Stop by our site to schedule your free demo today.”

John McKenna loves startups and was a Space Cowboy with the Rackspace Startup Program. He also crafted customer stories and produced really cool videos for the Customer Reference Program. John enjoys telling stories through his writings…and loves the beach, the ranch, his dog Blue and most of all his three beautiful daughters.


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