SpaBooker Chooses Dedicated & Cloud Hosting from Rackspace

People have flocked to spas for thousands of years, since the early Roman days. Whether you’re getting a massage or a skin treatment, you go to a spa to be pampered, to get away, to relieve stress. The spa industry continues to grow and according to the International Spa Association, as of June 2008, there were 18,100 spas in the US alone with 32 million active spa- goers (me included) – that’s a lot of appointments to book!

Spa industry leader and Rackspace customer, SpaFinder, partnered with SpaBooker when they discovered that their partner spas were using over 65 different solutions to manage their business and not one of them met the unique needs of the spa industry. SpaBooker, also a Rackspace Cloud customer, is a SaaS scheduling and point-of-sale (POS) application specifically designed for the spa, salon and wellness industry. Available in over 20 countries and 6 languages, SpaBooker not only schedules appointments but also is equipped with a fully integrated credit card processing, cash handling and inventory management system. See a full list of features here: Watch this video for an overview of SpaBooker’s scheduling and point-of-sale software. (Impressive!)

Why SpaBooker chose Rackspace Dedicated & Cloud Hosting

With such a robust system that needs to serve thousands of users a day from all over the world at any given time, SpaBooker needs a hosting solution that can handle the load and be readily available. I had the opportunity to speak with Daniel Lizio-Katzen, SpaBooker Managing Director & SpaFinder EVP, regarding their move to Rackspace and most recently, to The Rackspace Cloud.

“We initially switched SpaFinder to Rackspace in the Spring of 2006 after evaluating multiple vendors.  Rackspace was not the least expensive, but the level of service was what sold us.  After having a great experience with the Rackspace service team post sale, it was an easy choice to use Rackspace to host our SpaBooker system. “

Today, both and are hosted at different Rackspace datacenters with the public facing SpaBooker site having recently moved to The Rackspace Cloud. Utilizing both Rackspace Cloud Servers and Sites, I asked Daniel about their decision to move SpaBooker’s public facing site to cloud computing,

“We needed to separate the public facing ‘sales’ SpaBooker site from our actual application so that we could have more flexibility on the marketing side without exposing ourselves to potential security issues with the application.  Separating the actual application from the public facing website was a logical choice. Overall the support has been good and ease of use is phenomenal.  The cost savings compared to traditional dedicated hosting are substantial.”

Like Freshbooks, SpaBooker is able to take advantage of Rackspace’s hybrid solution, utilizing dedicated servers and off setting other workloads to our suite of cloud computing products. Not only has SpaBooker’s extensive experience and knowledge of the spa industry led them to great success, utilizing cutting edge technologies has also been a significant factor in helping them build a world class system. Daniel goes on to say,

“SpaBooker is a cutting edge web application that utilizes new technology on a daily basis.  We’re excited to see the rapid innovation in the cloud storage, server, and networking space and hope to provision ever larger parts of our infrastructure in the cloud as the space matures.”

Read more about SpaBooker’s success stories here.

Thinking about giving the gift of Spa this holiday season? Check out SpaFinder’s gift certificate options here.

Before leaving in 2016, Angela ran integrated marketing campaigns for Rackspace. She started in 2003 and did everything from Linux support, account management, sales, product marketing and marketing. She left Rackspace in 2005 to work for PEER 1 Hosting but returned in 2009 because she was interested in the cloud computing movement. Angela is a strong believer in the power of storytelling.


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