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As a reseller of Rackspace Cloud Sites, I get a lot of questions concerning the service in general and also about my particular offerings and plans. What I find is that most, if not all, of my potential and realized clients are very technical people — in many cases more so than I am —  and they ask a lot of very detailed, technical questions. Of course, that is no problem, because I have 24×7 access to a chat with a Rackspace technician through whom I can find the answers to even the most obscure questions, and get back to my clients almost immediately. I’d say around 90 percent of the questions I receive come from various directions and are all a little bit different. Still, there are some common themes that come up when my customers call. Here are the five most common questions/thoughts that I receive from my Rackspace Cloud Sites customers:
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