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Rackspace and Zendesk work together in more ways than one. Zendesk, a web-based help desk software provider, is what we use as our primary ticketing system to support Rackspace Cloud Servers, Cloud Sites and Cloud Files customers. Customer support is crucial to our business and Zendesk provides a platform where we can elevate that customer experience.
This post was written and contributed by Helen Yu, Director of Product Marketing at Zendesk, a Rackspace Cloud Tools Partner.
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