Talking About DNS – Google+ Hangout Recap

My co-host Alan Bush was out for this Hangout as he is on paternity leave with a new baby! We’re all awaiting his return, but glad that he is getting to spend some time with his newly expanded family. This past week in the Google+ Office Hours Hangout, we turned our attention to DNS, the address book for the Internet. You can click any of the links in the below bullets to go to that point in the Hangout, or you can watch the entire Office Hours on DNS by clicking here or going to the bottom of the page.

  • We covered some of the DNS best practices, including registering the domains that are similar to your primary domain (or one that could be “fat fingered”) as well as ensuring that you keep control of your domain.
  • Having a load balancer in front of your configuration, whether you have a single server or a multi-server environment, can take the DNS implications off the table so that you can respond to a configuration issues or changes without worrying about the DNS impact.
  • Hosting your DNS with Rackspace is one way that we are able to further support your configuration. While there may be reasons you want to either host your DNS yourself or with another company, doing so can tie our hands when it comes to assisting you with DNS issues.
  • We discussed CNAMEs and how they can be applied to containers in Cloud Files to get a URL that is clean and logical rather than a mishmash of letters and numbers.

That’s the wrap-up for DNS! Our next Cloud Office Hours will be this Thursday at 1:00 p.m. CST, and stay tuned for an announcement on the Rackspace Google+ page. This will be the Third Thursday Q&A where we open the floor to your questions, so be sure to ask a question in the comments for us to answer. See you then!

Drew Cox is an original member of the Rackspace Managed Cloud support team who pioneered both the Technical Account Management position for the Rackspace Cloud and Rackspace's approach to Cloud Customer On-boarding. Before Rackspace, Drew spent time as a Government Contractor working with all types of organizations where he developed a passion for small/startup business. When he's not working with customers to perfectly tailor their cloud solution, Drew is exploring Texas with his family, looking for his next tasty bite and staying blissfully caffeinated. Follow Drew on Twitter @DrewCoxSA.


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