The Case for Hosted Exchange: For Users

Last week, we talked about the benefits of Hosted Exchange for IT shops. Now, let’s talk about user benefits. Business email users may not understand the underlying cost and productivity savings of Hosted Exchange, but they know the difference in freedom and accessibility that comes with the most used email platform in business.

With nearly three hours a day spent in email, having an email system that reduces the burden on internal IT and gives business users all the features they want is essential. There are numerous reasons why Hosted Exchange is great for users, including:

Mobile access: No more being tied to the office to check and reply to messages. Access Hosted Exchange around the clock from any desktop, smartphone or tablet. Users are free to transact business from anywhere on the desktop or mobile device of their choice.

Sync: Instant sync capabilities push inbox updates and reminders across devices in real time. Users access the same data across devices. When messages are deleted on the iPhone, they’re deleted on the laptop too.

Email Continuity: Imagine being a salesperson who relies on emails from website inquiries to make sales. Now, imagine having no email. Business continuity is a hidden benefit most users never think about until something goes wrong. With Hosted Exchange, users stay connected under conditions that would normally cause extended downtime for an on-premises deployment.

Apps Suite: Unlike consumer-grade or free email, Exchange paired with Outlook houses a set of productivity tools geared to support business users. In one app users can access calendars, contact lists, task lists, even integrate social media. All of the pieces work together so you can shoot off a meeting request via email using entries from your contact list and availability data from your calendar – all in one place.

Threat Protection: Wading through a mailbox full of spam doesn’t make anyone any money. Hosted Exchange includes enterprise-grade spam and virus filtering. With less junk coming into the inbox, users win back productive time. In addition to time savings, users also get an added layer of security to prevent virus-laden messages from entering the system and causing outages.

For deeper analysis and cost comparison charts for cloud-based Hosted Exchange, read the full Osterman Research whitepaper, The Case for Hosted Exchange, or take a look at this infographic based on the whitepaper.

Lizetta Staplefoote is a Rackspace Marketing Copywriter with a decade of experience writing about small business challenges for healthcare, real estate, and technology. Her passion is researching and writing about the impact of cloud computing. When she's not wordsmithing, she enjoys hanging out with her sons, exploring the Blue Ridge Mountains, and feeding her music addiction.


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