Private Cloud Offers Strategic Flexibility, Now and in the Future

Organizations seeking to employ a multi-cloud strategy must demand strategic flexibility from their infrastructure. Why? Because the platform choices organizations make today will determine their agility, economics and competitiveness for the next...
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What Does a Wiki Have to Do With Data Center Excellence?

For more than 15 years, Rackspace has been known for its delivery of Fanatical Support. Many call it our "secret sauce.” But while it might be secret, it’s not by chance. For example,...

What’s Changed (and What Hasn’t) in Cybersecurity

 Quick quiz: In what year was the following news bulletin published? “Security experts are dealing with a virus that is spreading quickly through Windows operating systems… In a twist by virus writers,...

Security is a Big Data Problem

Every morning, you probably follow the same routine: login to your workstation. Accept the corporate monitoring policy. Open your email, read a few, delete some spam. Load your web browser, open...

Changing Healthcare Outcomes with Predictive Analytics

An analytics executive at a major East Coast hospital told me something a couple years ago that left me dumbstruck at the time, and it’s stayed with me ever since. He told...

How Private Cloud-as-a-Service Enables a Successful Multi-Cloud Strategy

With more than 150,000 customers in 150 countries around the world, Rackspace has a front row seat to the unprecedented and accelerating change facing companies of all sizes, with all the...

As Phishing Attempts Rise, Remember Email Best Practices

Rackspace security teams are constantly monitoring the cyber threat landscape. Recently, we’ve observed an uptick in phishing emails fraudulently seeking credentials or redirecting end users to potentially malicious content.   As a reminder here are some best practices...

Elevate Your Tech to Elevate Your Customers’ Experiences

I am a Millennial, married to a Gen Xer, born to baby boomers, with Generation Z children, and we are your customers. We’re educated consumers with varied experiences, and the companies...

Navigating the Complexity of Big Data Transformation

Businesses must deliver a consistent, high-value experience — or risk losing customers to someone who can. And they're turning to big data technologies for help. With big data, they can get to...

Harnessing Data and Analytics to Personalize Customer Experiences

Most financial services and retail companies spend a lot of time and money creating rich customer stories and personas to improve marketing and sales. These engineered customer stories help target general markets...

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