Your 6-step plan to sort GDPR

By now we all know GDPR is coming soon. Still, I think some businesses have a lot to do and, I’m sorry to say, these will include those believing they’ve bought...

Kubernetes – why you need to keep up with IT’s new age

I’m not exactly known for being a hippy, but I think we’re at the dawn of a new age, driven by container technology, led by Kubernetes. In this piece, I want to...

The Shift to Containerisation

If you’ve been paying attention to the software industry in recent years, you’ve likely heard a ton of buzz around “containers.” Today, most teams and developers are trying to build applications...

How Serverless Computing Can Radically Simplify Cloud Use

If you’re someone who likes to stay up to date with the latest trends in cloud computing, you’ve likely heard of serverless computing, also referred to as “functions-as-a-service.” Despite the name, serverless...

Maintaining Compliance in an Age of Cloud Globalisation 

Cloud computing is global in nature, and that means compliance and data protection must be, too.  The worldwide cloud computing market is expected to reach $160 billion in 2018, a 23 percent...

AIOps – why you need to plan for the next big ops shift

'The robots are taking over'. That’s how AI tends to play out in the popular imagination. But things like AI for IT Operations (AIOps) are less about robots and more about...

The truth is out there – how to get meaningful customer feedback

I think organisations could be doing more to seek and encourage feedback across all channels – whether that’s social media, emails or customer surveys – and crucially, in ways that capture...

Six steps to use customer feedback to innovate, without massive IT projects or investment

Some things are easier said than done. Understanding customers’ needs and incorporating them into business innovation is one of them, say business leaders surveyed in our research with the Economist Intelligence...

A 3-Tiered Architecture Strategy for Multi-Cloud

Working with many of our clients I’m often drawn into discussions concerning the placement of the ‘right’ type of workload into the ‘right’ cloud environment, especially when considering a multi-cloud target...

Why is everyone talking about Snowball?

Rackspace Professional Services’ Rita Rauli answers some of the most common questions regarding Snowball, the AWS data transfer solution that’s big in the US and quickly gaining profile in the UK. What...

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