The Cost of Cloud Expertise [Infographic]

The promise of the cloud is that it would open the floodgates of innovation.

It would allow IT to spend less time keeping the lights on and more time implementing new applications with cutting-edge cloud-based technologies. By taking advantage of improved efficiencies and opening up new use cases through the use of cloud, IT would be better equipped to really move the needle for the business.

That promise, however, hasn’t been met. Modern IT workforces are still spending too much time on operational tasks, according to a new study from the London School of Economics and independent research firm Vanson Bourne.

Forty-four percent of IT pros told researchers they spend more time maintaining cloud services than initially expected, and almost half of IT decision makers say a lack of internal cloud expertise holds them back from increasing the return on investment of cloud services.

Drawing from a survey of 1,900 IT decision makers and IT pros, the 2017 Cost of Cloud Expertise Report, commissioned by Rackspace and sponsored by Intel, explores just how wide the cloud skills gap has grown, how it’s impacting cloud ROI and how various enterprises from around the world are working to address it.

Check out our infographic below for highlights from the research and an overview of its implications. And for more — much more — insight into the cloud skills gap and the cost of expertise, download the full report.

Cost of Expertise Infographic

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John Engates joined Rackspace in August 2000, just a year after the company was founded, as Vice President of Operations, managing the datacenter operations and customer-service teams. Two years later, when Rackspace decided to add new services for larger enterprise customers, John created and helped develop the Intensive Hosting business unit.

Most recently, John has played an active role in the evolution and evangelism of Rackspace’s cloud-computing strategy and cloud products. John meets frequently with customers to hear about their needs and concerns, and to discuss Rackspace’s vision for the future of cloud computing. John currently serves as the company’s Chief Evangelist.

John is also an internationally recognized cloud computing expert and a sought-after speaker at technology conferences, including CA World, the Goldman Sachs Techtonics Conference and Cloud Expo. He speaks on the future of cloud computing, enterprise cloud adoption, data center efficiency, green data center best practices, and more.

Prior to joining Rackspace, John was a founder and General Manager at Internet Direct, one of the original Internet service providers in Texas.

John is a graduate of the University of Texas at San Antonio and holds a B.B.A. in Accounting.

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